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We Guarantee Safe and Secure Game Play

We know our Canadian players are eager to start playing and start winning. To do this, we want you to know that you can play with complete peace of mind at our online casino. We have implemented impermeable measures to safeguard all your personal information and banking data.

Our Security Process and Technology

When you play at Platinum Play, you can look forward to a safe and secure banking environment. Your online security is our number one priority which is why we use 128-bit digital encryption technology, just like the banks do. This helps us to ensure your information is never shared with other parties and cannot be hacked. Our dedicated security team continue to work around the clock, too, to keep an eye out for suspicious activity. So, all you have to do is enjoy your gaming experience.

We Have a Strict Privacy Policy

We haven’t skimped on our privacy policy, either. That’s why we have put together the following guarantees to make sure you have a completely safe and secure experience.

  • We won’t give away your personal information to any person or company, except when necessary to bring you the best products and services.
  • We will store your personal information in a secure system.
  • We will give you the opportunity to update your personal information from our database if you so request.
  • We will give you the choice to “opt out” from receiving promotional and marketing materials via a convenient link in all communications.
  • We will disclose your personal information in accordance with gaming authorities and laws.

At Platinum Play, we don’t endorse Spam, either, so only registered players or those who have selected the “opt-in” button on our campaigns will be placed on our mailing lists.

There may be times when we need to transfer your personal information given the international nature of our business and the web, however, by virtue of using our service, you consent to such action. You also consent to us disclosing your personal information to a third party who is acquiring our business, in full or in part, in an acquisition or merger of our company. We choose to transfer personal information to our business affiliates so that we can bring you the best and most attractive services. You will always have the opportunity to unsubscribe from the marketing offers we send out. However, you will still continue to receive notifications and updates from Platinum Play about products and service we offer.

If any players have complaints that have not been resolved to their satisfaction, they are welcome to get in touch with the Kahanawhake Gaming Authority or contact our 24/7 customer support team.

We would like to note that every now and then, our site may contain links to and from our partner’s, affiliates, advertisers, and networks’ websites. If you choose to follow any of the links, take note that the websites will have their own privacy policies and we don’t accept responsibility for those policies.